Legal 

 

Confirmation

By approving these terms and conditions and confirming your order, a binding agreement is established. When we have received your order, you will receive an automatic email confirming your order. We reserve the right not to deliver if the stock level is incorrect at the time of receipt of the order or if we are unable to obtain the fabric in the case of a single item. In the event that we are unable to deliver in accordance with the terms of the order confirmation, we will contact you and give you the opportunity to cancel the order. Please read the terms and conditions before placing any order on NajjatHarb.com.

 

Prices

Prices do not include shipping costs. We reserve the right to adjust incorrect prices. The prices shown on the website are in euros. All prices include the Spanish VAT applicable for customers within the European Union. Purchases made by customers outside the European Union are exempt from value added tax, 21% of the total amount will be deducted from the total when you select your country in the box.

 

 

Promotions

Promotional codes are limited to one time per customer and cannot be combined with other offers, unless explicitly stated otherwise. Promotional codes and offers are only valid within the time explicitly stated or to the extent that we are in stock and do not apply to previously placed orders.

 

Delivery time and costs

Your order will be shipped within fifteen regular working days, Monday through Friday. Please note that the following shipping costs do not include import charges that may be due when the package arrives at the destination country. Delivery times may be a little longer during sales and holidays. When your order leaves our studio, you will receive a tracking number via email that you can use to track your order. If we are unable to deliver the ordered goods on time, you will be notified and have the right to cancel the order. If payment has been made in advance, your money will be returned to you as soon as possible within 30 days.

 

Damaged goods

If the product is damaged on receipt, you have the right to file a claim.

How to file a claim:

Please contact atelier@najjatharb.com as soon as you discover the fault. We will first try to see if it is possible to repair or remedy the fault. If this is not possible, then we will try to replace the product or offer you an alternative. If we cannot replace the product or remedy the fault, then we will refund your money. If you can send a photograph of the damage/error this will speed up the process. When we have received the product and approved the claim, you will be informed and a new product will be sent to you along with the cost of returning the compensation, or we will reimburse you for the product and return costs, if the damage was due to not following the care instructions provided by the brand, we will not be responsible.

 

Force majeure

We have the right to assert force majeure in case of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or similar. This means that the agreement does not have to be honoured in part or in full. Should this, contrary to expectations, occur, we will attempt to notify you.

 

Cookies

We use cookies at ronaldvanderkemp.com. By browsing this website, you consent to the use of cookies. Cookies are small pieces of text sent by your browser from a website you visit. A cookie file is stored on your browser and allows ronaldvanderkemp.com or a third-party service to recognise you and make your next visit easier and more useful to you.

 

Protection of your personal data

You should always be able to feel safe when we process your personal data. Ronaldvanderkemp.com has taken the necessary security measures to protect your personal data against unauthorised, illegal or accidental access, modification, loss, destruction and damage. 

 

Your rights

 

You have the right to request that najjatharb.com correct, rectify, delete or restrict the processing of your personal data, in accordance with applicable data protection regulations. To exercise these rights, please contact our customer service at najjatharb.com. You have the right to request information about all processing of your personal data by Najjat Harb once (1) per calendar year. At any time you can prohibit Najjat Harb from using your personal data to send you information and news. When we receive your notification, we will stop processing your personal data for these purposes. To remove your registration